Remote Travel Concierge & Itinerary Planner

Nexora Talent; Elmhurst (NY); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Exclusive travel perks

Training resources

Collaborative team environment

Career growth opportunities

Job summary

Nexora Talent is seeking an Online Travel Coordinator to support travelers from planning to return, ensuring every experience is smooth and enjoyable through thoughtful itineraries and proactive guidance. You will handle inquiries, adjust bookings, share destination information, and follow up after trips, while learning digital tools and contributing to a collaborative, remote team.

This role emphasizes clear communication, attention to detail, and a passion for travel as you assist with

Qualifications

• Strong written and verbal communication skills.
• Customer service experience is a plus but not required.
• Excellent attention to detail and organizational abilities.
• Comfort with learning new digital tools and systems.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Digital tools proficiency

Travel enthusiasm

Job description

Nexora Talent is seeking an Online Travel Coordinator to support travelers from planning to return, ensuring every experience is smooth and enjoyable through thoughtful itineraries and proactive guidance. You will handle inquiries, adjust bookings, share destination information, and follow up after trips, while learning digital tools and contributing to a collaborative, remote team.

This role emphasizes clear communication, attention to detail, and a passion for travel as you assist with