Remote Travel Concierge | Flexible Hours & Growth

Nova Travels; Gulfport (MS); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Access to travel benefits andDiscounts

Job summary

Nova Travels is looking for a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their journeys. This role centers on helping clients feel confident and informed throughout their travel experiences.

Responsibilities include communicating with travelers via phone, email, and messaging platforms; reviewing plans; sharing destination details; following up before departure; and addressing concerns, escalating complex issues when

Qualifications

• Strong communication and customer service abilities.
• Organized with attention to detail.
• Comfortable learning and using online systems.
• Customer support experience is helpful but not required.
• Interest in travel and client service.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms.
• Assist with reviewing travel plans and confirming trip details.
• Provide clear information regarding travel destinations and procedures.
• Follow up with clients prior to departure to ensure readiness.
• Address client concerns and escalate more complex matters when necessary.

Skills

Communication

Customer service

Detail-oriented

Online systems

Remote work

Travel interest

Team collaboration

Job description

Nova Travels is looking for a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their journeys. This role centers on helping clients feel confident and informed throughout their travel experiences.

Responsibilities include communicating with travelers via phone, email, and messaging platforms; reviewing plans; sharing destination details; following up before departure; and addressing concerns, escalating complex issues when