Remote Travel Concierge | Flexible Hours & Benefits

Nova Travels; Omaha (NE); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Travel benefits

Employee discounts

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. This role focuses on helping clients feel confident and informed throughout their journey.

Key responsibilities include communicating with travelers via phone, email, and messaging platforms, reviewing travel plans, confirming trip details, and providing clear information about destinations and procedures.

Qualifications

• Strong communication and customer service abilities.
• Organized with attention to detail.
• Comfortable learning and using online systems.
• Customer support experience is helpful but not required.
• Interest in travel and client service.
• Remote work opportunity with flexible scheduling.
• Training and ongoing support provided.
• Opportunities for growth within the travel industry.
• Access to travel benefits and discounts.
• Collaborative and supportive team environment.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms
• Assist with reviewing travel plans and confirming trip details
• Provide clear information regarding travel destinations and procedures
• Follow up with clients prior to departure to ensure readiness
• Address client concerns and escalate more complex matters when necessary

Skills

Strong communication

Customer service

Attention to detail

Online systems

Travel interest

Remote work

Team collaboration

Training provided

Growth opportunities

Travel benefits

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. This role focuses on helping clients feel confident and informed throughout their journey.

Key responsibilities include communicating with travelers via phone, email, and messaging platforms, reviewing travel plans, confirming trip details, and providing clear information about destinations and procedures.