Remote Travel Concierge – Flexible Hours & Growth

Nova Travels; Chattanooga (TN); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Remote work opportunity with flexible scheduling

Training and ongoing support provided

Opportunities for growth within the travel industry

Access to travel benefits and discounts

Collaborative and supportive team environment

Job summary

Nova Travels is hiring a Work From Home Travel Representative to assist travelers in trip preparation and support before and during their travel experiences. This role emphasizes ensuring that clients feel confident and informed throughout their journeys.

The ideal candidate will possess strong communication skills, be organized, and have a passion for travel and customer service. Benefits include flexible scheduling, training, and opportunities for travel discounts.

Qualifications

• Strong communication and customer service abilities.
• Organized with attention to detail.
• Comfortable learning and using online systems.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms.
• Assist with reviewing travel plans and confirming trip details.
• Provide clear information regarding travel destinations and procedures.
• Follow up with clients prior to departure to ensure readiness.
• Address client concerns and elevate more complex matters when necessary.

Skills

Strong communication and customer service abilities

Organized with attention to detail

Comfortable learning and using online systems

Interest in travel and client service

Job description

Nova Travels is hiring a Work From Home Travel Representative to assist travelers in trip preparation and support before and during their travel experiences. This role emphasizes ensuring that clients feel confident and informed throughout their journeys.

The ideal candidate will possess strong communication skills, be organized, and have a passion for travel and customer service. Benefits include flexible scheduling, training, and opportunities for travel discounts.