Remote Travel Concierge & Experience Specialist

Livetripexperience; Fort Wayne (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote-friendly culture

Career development opportunities

Mentorship and growth

Job summary

Livetripexperience is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during trips, ensuring they feel confident and excited about their journey.

Responsibilities include proactive client care, itinerary adjustments, tailored recommendations, and timely trip updates, all while maintaining professional communication and trust with clients.

Qualifications

• Customer-focused mindset with willingness to go the extra mile.
• Strong organizational skills to manage multiple itineraries without missing details.
• Adaptive and comfortable adopting new tools and procedures.
• Hospitality, concierge, or travel agency background is a plus.
• Ability to work remotely with a quiet workspace and reliable internet.

Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during trips.
• Assist with itinerary management, including last-minute adjustments and upgrades.
• Provide personalized recommendations and guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates or check-ins.
• Build trust with clients through professional, friendly, and timely communication.

Skills

Customer-obsessed

Organized

Adaptive

Background

Remote ready

Job description

Livetripexperience is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during trips, ensuring they feel confident and excited about their journey.

Responsibilities include proactive client care, itinerary adjustments, tailored recommendations, and timely trip updates, all while maintaining professional communication and trust with clients.