Remote Travel Concierge - Entry Level Customer Support

Destination Careers; New York (NY); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Onboarding and training

Booking systems access

Remote-friendly environment

Supportive team culture

Job summary

Destination Careers is seeking a Client Service Associate to support customers with travel coordination, reservation assistance, and service excellence in a fully remote role. This entry‑level position offers a structured onboarding and ongoing support to help you grow in the travel industry.

You will assist clients with vacation research, flight/hotel/cruise bookings, and itinerary coordination, while maintaining organized records and clear communication of travel details.

Qualifications

• Strong written and verbal communication skills.
• Detail-oriented with solid organizational abilities.
• Comfortable using online systems and digital tools.
• Ability to manage responsibilities independently in a remote environment.
• Previous customer service, hospitality, or administrative experience is beneficial but not required.

Responsibilities

• Assist clients with vacation research, travel options, and itinerary coordination.
• Support the reservation process for flights, hotels, cruises, and vacation packages.
• Communicate professionally with clients regarding travel details and timelines.
• Review booking information for accuracy and completeness.
• Maintain organized client records and documentation.
• Provide follow-up support before and after travel.

Skills

Communication skills

Detail-oriented

Organizational skills

Independent remote work

Customer service experience

Tools

Booking systems

Job description

Destination Careers is seeking a Client Service Associate to support customers with travel coordination, reservation assistance, and service excellence in a fully remote role. This entry‑level position offers a structured onboarding and ongoing support to help you grow in the travel industry.

You will assist clients with vacation research, flight/hotel/cruise bookings, and itinerary coordination, while maintaining organized records and clear communication of travel details.