Remote Travel Concierge & Customer Support

Destination Careers; Georgia; Remote; USD 35.000 - 65.000; Vollzeit

Benefits dieser Stelle

Remote work

Training and support

Career growth

Travel perks

Incentives

Zusammenfassung

Destination Careers is seeking a Customer Service Representative to join our fully remote travel planning team. You will assist clients before, during, and after booking, respond to inquiries via phone, email, and chat, and ensure a smooth, stress-free experience.

The ideal candidate has strong communication, is detail-oriented, and comfortable with CRM and online booking tools; must be 18+ with reliable internet; remote-friendly environment; salary range $35,000-$65,000 per year.

Qualifikationen

• Previous experience in customer service (travel, hospitality, or service industry preferred).
• Strong written and verbal communication skills.
• Detail-oriented with excellent organizational and problem-solving abilities.
• Comfortable using email, CRM platforms, and online booking tools.
• Ability to work independently in a remote environment.
• Must be 18 years or older with access to a computer and stable internet connection.
• Interest in the travel industry and a passion for client satisfaction.

Aufgaben

• Respond promptly to customer inquiries via phone, email, and chat platforms
• Assist with booking confirmations, travel changes, and general service questions
• Resolve customer concerns with professionalism and efficiency
• Communicate updates related to itineraries, travel documents, or supplier changes
• Maintain accurate records of client communications and updates
• Coordinate with suppliers, vendors, and internal team members to fulfill service requests
• Stay informed about travel policies, destinations, and industry changes relevant to client needs

Kenntnisse

Customer service experience

Strong communication

Detail-oriented

Remote work

Independent work

Tools

CRM platforms

Email tools

Online booking tools

Jobbeschreibung

Destination Careers is seeking a Customer Service Representative to join our fully remote travel planning team. You will assist clients before, during, and after booking, respond to inquiries via phone, email, and chat, and ensure a smooth, stress-free experience.

The ideal candidate has strong communication, is detail-oriented, and comfortable with CRM and online booking tools; must be 18+ with reliable internet; remote-friendly environment; salary range $35,000-$65,000 per year.