Remote Travel Concierge & Destination Planner

Prestigetravelagencybymich; New York (NY); Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Passionate community

Job summary

A travel service provider is looking for a Remote Travel Specialist based in New York, NY. This role involves guiding clients through their travel journeys, ensuring a seamless experience from planning to return. Responsibilities include responding to inquiries, supporting bookings, and ensuring client satisfaction. Ideal candidates will have strong communication skills, a customer service background, and a passion for travel. Enjoy the benefit of remote work flexibility and travel perks.

Qualifications

• Background in customer service ideally within travel, tourism, or hospitality.
• Strong organizational habits and a proactive mindset.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries in a timely and professional manner.
• Support clients with booking modifications and special travel requests.
• Provide accurate and up-to-date information regarding travel.
• Follow up to confirm travel plans and gather feedback.
• Address concerns with empathy ensuring client satisfaction.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Organizational skills

Tech-savvy

Enthusiasm for travel

Job description

A travel service provider is looking for a Remote Travel Specialist based in New York, NY. This role involves guiding clients through their travel journeys, ensuring a seamless experience from planning to return. Responsibilities include responding to inquiries, supporting bookings, and ensuring client satisfaction. Ideal candidates will have strong communication skills, a customer service background, and a passion for travel. Enjoy the benefit of remote work flexibility and travel perks.