Remote Travel Concierge & CX Specialist

Destination Careers; Oregon; Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Travel discounts and perks

Professional development and mentoring

Performance-based earning机会

Job summary

Destination Careers is seeking a Customer Experience Associate to assist clients in booking hotels and travel accommodations. The role emphasizes delivering excellent service and maintaining clear, courteous communication in a fully remote environment.

You will participate in virtual training, respond to inquiries promptly, verify reservation details, and document interactions while enjoying flexible hours and the potential for performance-based earnings.

Qualifications

• Customer-focused mindset.
• Strong written and verbal communication.
• Self-motivated and dependable.
• Comfortable using online systems.
• No prior travel experience required — training provided.

Responsibilities

• Support clients with hotel booking requests.
• Provide timely, professional responses to inquiries.
• Review and confirm reservation details.
• Document interactions accurately.
• Attend virtual training sessions.

Skills

Customer-focused mindset

Strong written and verbal comms

Self-motivated and dependable

Comfortable using online systems

No prior travel experience required

Job description

Destination Careers is seeking a Customer Experience Associate to assist clients in booking hotels and travel accommodations. The role emphasizes delivering excellent service and maintaining clear, courteous communication in a fully remote environment.

You will participate in virtual training, respond to inquiries promptly, verify reservation details, and document interactions while enjoying flexible hours and the potential for performance-based earnings.