Remote Travel Concierge: Hotel Booking Specialist

Destination Careers; Tallahassee (FL); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work environment

Full training and mentorship

Access to industry resources and tools

Exclusive travel discounts and perks

Job summary

Destination Careers is seeking a Customer Care Representative focused on Travel & Hospitality to assist clients in researching, planning, and booking hotel accommodations in a remote setting. The role offers flexible scheduling, full training, and access to industry resources and exclusive travel perks.

You will respond to inquiries via phone, email, or chat, maintain client records, and collaborate with a supportive team to ensure memorable travel experiences.

Qualifications

• Excellent communication and customer service skills.
• Friendly, professional demeanor and positive attitude.
• Comfortable working independently and managing time effectively.

Responsibilities

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online chat
• Maintain detailed and accurate records of client interactions and bookings
• Collaborate with team members to ensure seamless client experiences
• Stay updated on hotel offerings, travel trends, and industry changes
• Attend virtual training sessions and team meetings

Skills

Customer service

Communication

Time management

Independent work

Tech-savvy

Job description

Destination Careers is seeking a Customer Care Representative focused on Travel & Hospitality to assist clients in researching, planning, and booking hotel accommodations in a remote setting. The role offers flexible scheduling, full training, and access to industry resources and exclusive travel perks.

You will respond to inquiries via phone, email, or chat, maintain client records, and collaborate with a supportive team to ensure memorable travel experiences.