Remote Travel Concierge & Customer Support

Elevationtravelpartners; Portland (ME); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients throughout their travel experiences, providing customer support and handling various travel requests. The ideal candidate will possess excellent communication skills and experience in customer service, preferably in hospitality or travel.

Responsibilities include assisting clients with reservations, providing destination information, and ensuring that each traveler has a smooth travel experience. The role offers a fully remote work environment with ongoing training and opportunities for professional development.

Qualifications

• Customer service experience preferred, similar to hospitality or travel.
• Comfortable managing multiple requests.
• Able to learn online systems and tools quickly.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and follow up with clients.
• Address concerns professionally and work toward resolutions.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients throughout their travel experiences, providing customer support and handling various travel requests. The ideal candidate will possess excellent communication skills and experience in customer service, preferably in hospitality or travel.

Responsibilities include assisting clients with reservations, providing destination information, and ensuring that each traveler has a smooth travel experience. The role offers a fully remote work environment with ongoing training and opportunities for professional development.