Remote Travel Concierge — Craft Epic Journeys

Dream Voyages; Conway (AR); Remote; USD 38,000 - 58,000; Full time

Benefits offered by this job

Fully remote work

Onboarding and training

Great team atmosphere

Growth potential

Job summary

Dream Voyages is seeking a Travel Coordinator to craft unforgettable experiences, from initial inquiry to return home. This fully remote role involves connecting with clients to understand travel needs, preferences, and budgets, and booking journeys via email, chat, and phone with accuracy and enthusiasm.

You will resolve issues quickly, spot trends in feedback, and refine services to personalize future bookings, while nurturing post-booking relationships with empathy and expert guidance.

Qualifications

• Excellent communication with clients across channels.
• Ability to tailor travel options to budgets and preferences.
• Strong organizational skills and attention to detail.

Responsibilities

• Connect with clients to understand travel needs and budgets.
• Book journeys via email, chat, and phone with accuracy and enthusiasm.
• Resolve issues quickly to ensure smooth travel from booking to homecoming.
• Spot trends in client feedback to refine services and personalize future bookings.
• Optimize response funnels to minimize delays and boost satisfaction.
• Nurture post-booking relationships to provide ongoing support.

Skills

Client communication

Empathy

Problem solving

Time management

Tools

Booking platforms

CRM software

Job description

Dream Voyages is seeking a Travel Coordinator to craft unforgettable experiences, from initial inquiry to return home. This fully remote role involves connecting with clients to understand travel needs, preferences, and budgets, and booking journeys via email, chat, and phone with accuracy and enthusiasm.

You will resolve issues quickly, spot trends in feedback, and refine services to personalize future bookings, while nurturing post-booking relationships with empathy and expert guidance.