Fully Remote Travel Experience Specialist

Dream Voyages; Tulsa (OK); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote work

Comprehensive onboarding

Team atmosphere

Growth potential

Job summary

Dream Voyages is seeking a Travel Coordinator to craft memorable itineraries and seamless travel experiences. You will connect with clients to understand needs, book journeys via email, chat, and phone, and resolve issues to ensure smooth travel from booking to homecoming.

This role emphasizes empathy, accuracy, and proactive client support. Ideal candidates excel in written and verbal communication, value travel, and can handle multiple bookings with attention to detail.

Qualifications

• Strong written and verbal communication.
• Experience delivering high-touch customer service.
• Ability to manage multiple travel bookings and client requests.

Responsibilities

• Connect with clients to understand travel needs and budgets.
• Book journeys via email, chat, and phone with accuracy.
• Resolve issues quickly to ensure smooth travel from booking to homecoming.
• Spot trends in client feedback to improve service.
• Support response funnels to reduce delays and boost satisfaction.
• Nurture post-booking relationships for future bookings.

Skills

Communication

Customer service

Organization

Problem solving

Education

High school diploma

Tools

CRM software

Email/chat/phone tools

Job description

Dream Voyages is seeking a Travel Coordinator to craft memorable itineraries and seamless travel experiences. You will connect with clients to understand needs, book journeys via email, chat, and phone, and resolve issues to ensure smooth travel from booking to homecoming.

This role emphasizes empathy, accuracy, and proactive client support. Ideal candidates excel in written and verbal communication, value travel, and can handle multiple bookings with attention to detail.