Remote Travel Concierge: Create Seamless, Memorable Trips

Dream Voyages; Springfield (MO); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Onboarding and training

Team atmosphere

Growth potential

Job summary

Dream Voyages is seeking a Travel Coordinator to craft seamless itineraries and memorable experiences for clients, from initial inquiry through post-trip follow-up.

You will connect with clients to understand their preferences and budgets, book journeys across email, chat, and phone, and resolve issues quickly to ensure smooth travel from start to finish. This is a fully remote role with strong growth potential.

Qualifications

• Connect with clients to understand travel needs and budgets.
• Excellent written and verbal communication.
• Willingness to learn AI tools and adapt to new processes.

Responsibilities

• Connect with clients to understand their travel needs, preferences, and budgets.
• Book seamless journeys via email, chat, and phone—transforming inquiries into confirmed trips with enthusiasm and accuracy.
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming.
• Spot trends in client feedback to refine services and personalize support for future bookings.
• Optimize response funnels, minimizing delays and boosting client satisfaction scores.
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip.
• Deliver high-touch service with empathy, expertise, and a genuine smile.

Skills

Travel industry savvy

Communication skills

Social media

Passion for travel

Tools

AI tools

Job description

Dream Voyages is seeking a Travel Coordinator to craft seamless itineraries and memorable experiences for clients, from initial inquiry through post-trip follow-up.

You will connect with clients to understand their preferences and budgets, book journeys across email, chat, and phone, and resolve issues quickly to ensure smooth travel from start to finish. This is a fully remote role with strong growth potential.