Remote Travel Concierge & Client Success

Hellosunshinetravels; Los Angeles (CA); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling options

Comprehensive onboarding and ongoing training

Professional mentorship and development opportunities

Job summary

Hello Sunshine Travels is in search of a Remote Travel Client Success Specialist who will assist clients in the travel planning and booking process. The role emphasizes building strong client relationships while supporting clients through their vacation preferences, ensuring a seamless experience.

This fully remote position prioritizes exceptional customer service, requiring excellent communication and organizational skills. The company offers flexible scheduling, comprehensive training, and professional development opportunities, all within a supportive team environment.

Qualifications

• Remote working experience preferred.
• Experience in customer service, hospitality, sales, or travel industry.
• Ability to learn technology and web-based booking systems.

Responsibilities

• Build and maintain professional relationships with clients.
• Consult with clients to identify travel goals and preferences.
• Research and recommend travel solutions and packages.
• Coordinate reservations and assist clients throughout the booking process.
• Maintain accurate client records and ensure confidentiality.

Skills

Excellent verbal and written communication skills

Strong organizational and time management abilities

Customer service experience

Problem-solving skills

Interpersonal skills

Job description

Hello Sunshine Travels is in search of a Remote Travel Client Success Specialist who will assist clients in the travel planning and booking process. The role emphasizes building strong client relationships while supporting clients through their vacation preferences, ensuring a seamless experience.

This fully remote position prioritizes exceptional customer service, requiring excellent communication and organizational skills. The company offers flexible scheduling, comprehensive training, and professional development opportunities, all within a supportive team environment.