Remote Travel Concierge & Client Success

Hellosunshinetravels; New York (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling options

Ongoing training and professional development

Job summary

Hello Sunshine Travels is looking for a Remote Travel Client Success Specialist to support clients in their travel planning and booking. You’ll build strong relationships with clients, ensuring a seamless process from inquiry to follow-up.

This role demands excellent communication skills, a professional demeanor, and the ability to manage multiple tasks in a remote environment. The company offers flexible scheduling, comprehensive training, and opportunities for career growth.

Qualifications

• Customer service, hospitality, sales, or travel industry experience preferred.
• Ability to work independently in a remote environment while meeting deadlines.
• Comfortable learning new technology and web-based booking systems.

Responsibilities

• Build and maintain professional relationships with clients.
• Consult with clients to identify travel goals and preferences.
• Research and recommend travel solutions including hotels and tours.
• Coordinate reservations and assist clients throughout the booking process.
• Respond to client inquiries through email and phone.

Skills

Excellent verbal and written communication skills

Strong organizational and time management abilities

Problem-solving and interpersonal skills

Job description

Hello Sunshine Travels is looking for a Remote Travel Client Success Specialist to support clients in their travel planning and booking. You’ll build strong relationships with clients, ensuring a seamless process from inquiry to follow-up.

This role demands excellent communication skills, a professional demeanor, and the ability to manage multiple tasks in a remote environment. The company offers flexible scheduling, comprehensive training, and opportunities for career growth.