Remote Travel Concierge & Client Success Specialist

Traveling with Tasha; Westerville (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Fully remote work

Flexible work environment

Training and support resources

Job summary

A travel consultancy is seeking a Sales & Client Support Specialist to assist clients in planning and booking travel. The ideal candidate will provide exceptional service throughout the sales process, respond to inquiries, and build long-term relationships. This fully remote role requires strong communication skills and the ability to manage multiple clients. Applicants should be authorized to work in the United States and comfortable using online platforms.

Qualifications

• Must be 18+ and authorized to work in the United States.
• Comfortable working independently in a remote setting.
• Basic computer skills required.

Responsibilities

• Respond to client inquiries regarding travel options and pricing.
• Consult with clients to recommend suitable travel experiences.
• Coordinate and confirm travel reservations and itineraries.
• Manage booking details and post-booking support.
• Build long-term client relationships through excellent service.

Skills

Strong interpersonal skills

Communication skills

Customer-focused mindset

Basic sales aptitude

Ability to manage multiple clients

Familiarity with online platforms

Job description

Sales & Client Support Specialist: Travel

About the job Sales & Client Support Specialist: Travel

Overview

We are looking for a Sales & Client Support Specialist to assist clients with planning and booking travel while providing exceptional service throughout the sales process. This role blends client support with consultative sales, helping clients select travel options that align with their needs and budgets.

This is a remote, self-directed role well suited for individuals with strong communication skills who enjoy building relationships and working in a flexible environment.

Key Responsibilities

Respond to client inquiries regarding travel options and pricing

Consult with clients to recommend suitable travel experiences

Coordinate and confirm travel reservations and itineraries

Maintain consistent follow-up and client communication

Manage booking details and post-booking support

Build long-term client relationships through excellent service

Strong interpersonal and communication skills

Customer-focused mindset with basic sales aptitude

Ability to manage multiple clients and deadlines

Comfortable working independently in a remote setting

Basic computer skills and familiarity with online platforms

Must be 18+ and authorized to work in the United States

Fully remote, flexible work environment

Training and sales support resources

Access to industry tools and supplier networks