Remote Travel Concierge & Client Experience Specialist

Hopesglobalgetaways; Southaven (MS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible remote schedule

Structured onboarding and mentorship

Access to professional travel booking platforms

Travel-related incentives

Opportunities for advancement

Job summary

Hopesglobalgetaways is expanding its virtual team and seeking a Client Experience Travel Specialist to coordinate travel arrangements and support clients through the planning process. This remote role offers a flexible schedule and involves assisting clients with their travel plans, making recommendations, and managing itineraries. Ideal candidates are organized, possess strong communication skills, and have a passion for travel. The position includes training and access to professional booking platforms.

Qualifications

• Interest in travel coordination and client service roles.
• Strong written and verbal communication skills.
• Ability to stay organized while managing multiple requests.
• Comfortable working independently in a remote setting.
• Basic computer literacy and familiarity with online systems.
• Must be at least 18 years old.

Responsibilities

• Assist clients in arranging travel plans including hotels, airfare, and activities.
• Interpret traveler needs to identify suitable destination options.
• Offer guidance and recommendations for confident travel decisions.
• Communicate with clients through email, phone, and online platforms.
• Coordinate reservations and updates with travel suppliers.
• Maintain accurate client profiles and itinerary records.
• Monitor travel updates and supplier offers.
• Support clients throughout the planning and booking lifecycle.

Skills

Travel coordination

Client service

Strong communication skills

Organization

Basic computer literacy

Job description

Hopesglobalgetaways is expanding its virtual team and seeking a Client Experience Travel Specialist to coordinate travel arrangements and support clients through the planning process. This remote role offers a flexible schedule and involves assisting clients with their travel plans, making recommendations, and managing itineraries. Ideal candidates are organized, possess strong communication skills, and have a passion for travel. The position includes training and access to professional booking platforms.