Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Sandy Springs (GA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture with training

Job summary

Rudybtravel is looking for a Remote Travel Customer Service Representative to assist clients through their travel experiences. This role involves prompt communication, supporting bookings, and ensuring client satisfaction from initial contact to post-trip follow-up.

The ideal candidate is detail-oriented and has a passion for travel. Benefits include a fully remote position, opportunities for professional growth, and access to travel perks.

Qualifications

• Excellent communication skills are crucial for this role.
• Previous experience in customer service, especially in travel or hospitality, is preferred.
• A detail-oriented approach and strong organizational skills are essential.

Responsibilities

• Respond to client inquiries via phone, email, and messaging platforms.
• Assist clients with luxury and leisure travel bookings, including changes and cancellations.
• Provide accurate information regarding travel destinations and agency policies.

Skills

Excellent verbal and written communication skills

Customer service experience (travel, hospitality, or service-related experience preferred)

Strong organizational skills and attention to detail

Comfortable using technology and learning new systems and booking platforms

Reliable, proactive, and able to manage multiple client requests efficiently

Genuine interest in travel and helping clients plan memorable experiences

Job description

Rudybtravel is looking for a Remote Travel Customer Service Representative to assist clients through their travel experiences. This role involves prompt communication, supporting bookings, and ensuring client satisfaction from initial contact to post-trip follow-up.

The ideal candidate is detail-oriented and has a passion for travel. Benefits include a fully remote position, opportunities for professional growth, and access to travel perks.