Remote Travel Concierge & Client Care

Livetripexperience; Springfield (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote position with flexible schedule

Collaborative culture

Full training provided

Job summary

Livetripexperience is seeking a Client Care Coordinator to manage the logistical side of travel experiences remotely. You will ensure bookings, changes, and inquiries are handled with precision while maintaining up-to-date itineraries and client data.

The ideal candidate excels in detail orientation, communicates clearly, and thrives in a self-directed remote work environment with proficiency in Google Workspace and CRMs. Training is provided.

Qualifications

• Detail orientation is essential to manage dates, names and travel details accurately.
• Clear, concise verbal and written communication with clients and providers.
• Ability to manage own workload in a remote setup with self-discipline.
• Familiarity with digital tools like Google Workspace and CRMs.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions.
• Handle bookings, changes, refunds, and confirmations with accuracy.
• Keep client data and itineraries up to date and accurate.
• Provide step-by-step guidance on travel regulations and policies.
• Collaborate with the remote team to streamline processes and improve satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Remote-work capable

Tools

Google Workspace

CRM software

Job description

Livetripexperience is seeking a Client Care Coordinator to manage the logistical side of travel experiences remotely. You will ensure bookings, changes, and inquiries are handled with precision while maintaining up-to-date itineraries and client data.

The ideal candidate excels in detail orientation, communicates clearly, and thrives in a self-directed remote work environment with proficiency in Google Workspace and CRMs. Training is provided.