Remote Travel Concierge & Client Care Specialist

Livetripexperience; Ogden (UT); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Full training provided

Job summary

Livetripexperience is seeking a detail-oriented Client Care Coordinator to manage the logistical side of our clients' travel experiences. This remote role focuses on accurate bookings, changes, and inquiries, ensuring a smooth journey for travelers.

You will work with colleagues to resolve questions, maintain up-to-date itineraries, and explain travel policies clearly while thriving in a self-managed, remote work environment.

Qualifications

• Attention to dates, names, and travel details.
• Ability to explain travel information clearly.
• Ability to work remotely and manage own schedule.
• Experience with digital tools like Google Workspace or CRMs.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Tools

Google Workspace

CRMs

Job description

Livetripexperience is seeking a detail-oriented Client Care Coordinator to manage the logistical side of our clients' travel experiences. This remote role focuses on accurate bookings, changes, and inquiries, ensuring a smooth journey for travelers.

You will work with colleagues to resolve questions, maintain up-to-date itineraries, and explain travel policies clearly while thriving in a self-managed, remote work environment.