Remote Travel Concierge & Booking Specialist

Destination Wedding Knots; New York (NY); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Full training

Flexible remote scheduling

Tools access

Job summary

Destination Wedding Knots is seeking a detail-oriented Remote Booking Services Coordinator to assist clients with planning support, booking coordination, and travel-related service needs. This remote role rewards proactive communication and strong organizational skills.

You will work with clients via phone, email, and messaging, maintain accurate booking notes, and gather details for reservations. No prior experience required; thorough training and ongoing support are provided to help you grow

Qualifications

• Strong communication and customer service skills.
• Highly organized with strong attention to detail.
• Comfortable working remotely and managing your own schedule.
• Able to learn new systems and online tools.
• Professional, dependable, and motivated.

Responsibilities

• Support clients with organizing trip details, dates, and experience options.
• Assist with booking coordination, confirmations, and follow-up communication.
• Provide excellent customer service through phone, email, and messaging.
• Maintain accurate client information, preferences, and booking notes.
• Help gather details needed for reservations, itineraries, and planning materials.
• Respond to client inquiries and provide timely support.
• Collaborate with the team to ensure smooth and positive client experiences.
• Perform general administrative tasks related to booking and client support.

Skills

Strong communication

Customer service

Highly organized

Remote work capable

Tech-literate

Tools

Online booking tools

Job description

We are looking for a detail-oriented and service-driven Remote Booking Services Coordinator to assist clients with planning support, booking coordination, and general travel-related service needs. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a flexible remote environment.

Responsibilities

Support clients with organizing trip details, dates, and experience options

Assist with booking coordination, confirmations, and follow-up communication

Provide excellent customer service through phone, email, and messaging

Maintain accurate client information, preferences, and booking notes

Help gather details needed for reservations, itineraries, and planning materials

Stay Informed About Available Destinations, Services, And Experience Offerings

Respond to client inquiries and provide timely support

Collaborate with the team to ensure smooth and positive client experiences

Perform general administrative tasks related to booking and client support

Skills & Qualifications

Strong communication and customer service skills

Highly organized with strong attention to detail

Comfortable working remotely and managing your own schedule

Able to learn new systems and online tools

Professional, dependable, and motivated

What We Provide

No prior experience required — full training is provided

Comprehensive training and continued support

Access to tools, resources, and booking systems

Flexible remote scheduling

One-on-one guidance to help you grow in the role

A positive and supportive team environment

Work Environment

This is a remote role with flexible hours. You will be assisting clients with planning needs, coordinating booking details, and helping ensure smooth, enjoyable travel-related experiences. This position is performance-based and best suited for individuals who are self-motivated and enjoy independent work.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.