Remote Travel Concierge - Bilingual French Expert

American Express Company; United States; À distance; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Comprehensive medical, dental, and vision insurance

Flexible working model

Generous paid parental leave

Access to wellness centers

Career development opportunities

Résumé du poste

American Express is looking for a Remote Travel & Concierge Experience Bilingual Agent. In this role, you will assist customers in creating unforgettable travel experiences while providing excellent service. Candidates should possess strong knowledge of travel geography, sales experience, and strong communication skills in French.

The position is full-time and remote, ideal for those with a flair for customer relationship building and the versatility to manage multiple tasks effectively.

Qualifications

• Good knowledge of travel and world geography from personal or professional experience.
• Ability to build long-lasting customer relationships with strong communication.
• Resilience to remain positive under pressure.
• Strong time management and multi-tasking capabilities.
• Sales experience with consultative skills to recommend relevant products.
• Computer skills to use various travel tools.
• Flexibility to work shifts, including nights and weekends.
• Fluent in both spoken and written French.

Responsabilités

• Help customers create unforgettable trips and experiences.
• Deliver innovative travel and concierge experiences.
• Handle daily responsibilities across multiple communication channels.

Connaissances

Knowledge of travel and world geography

Strong communication skills

Time management skills

Sales experience

Fluency in French

Outils

Sabre GDS booking tool

Description du poste

American Express is looking for a Remote Travel & Concierge Experience Bilingual Agent. In this role, you will assist customers in creating unforgettable travel experiences while providing excellent service. Candidates should possess strong knowledge of travel geography, sales experience, and strong communication skills in French.

The position is full-time and remote, ideal for those with a flair for customer relationship building and the versatility to manage multiple tasks effectively.