Remote Travel Concierge

Sweet Carolina Travels; Hilton Head Island (SC); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development opportunities

Community culture focused on travel

Job summary

A travel agency, based in Hilton Head Island, is looking for a Remote Travel Specialist to support clients throughout their travel experiences. You will be responsible for handling inquiries, bookings, and ensuring client satisfaction with proactive communication. Ideal candidates will have a strong customer service background and a passion for travel, coupled with excellent organizational skills. The position offers fully remote working flexibility and various exclusive travel perks and training opportunities.

Qualifications

• Strong written and verbal communication skills are essential.
• Previous experience in customer service, preferably in travel or hospitality.
• High attention to detail with strong organizational habits.

Responsibilities

• Engage with clients via email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide accurate insights on destinations and agency procedures.
• Follow up to confirm trip details and collect feedback.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Job description

A travel agency, based in Hilton Head Island, is looking for a Remote Travel Specialist to support clients throughout their travel experiences. You will be responsible for handling inquiries, bookings, and ensuring client satisfaction with proactive communication. Ideal candidates will have a strong customer service background and a passion for travel, coupled with excellent organizational skills. The position offers fully remote working flexibility and various exclusive travel perks and training opportunities.