Remote Travel Client Services Coordinator

Network Travel Careers; Boston (MA); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full training

Comprehensive resources

Flexible remote schedule

Tools & systems access

One-on-one guidance

Supportive team

Job summary

Network Travel Careers is seeking a detail-oriented Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This remote role offers flexible hours and an opportunity to help create smooth travel experiences.

Ideal candidates enjoy helping others, communicate well, and thrive in a flexible, service-focused environment. Training is provided, and a collaborative team supports your growth.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work remotely and manage your own schedule.
• Detail-oriented with strong organizational skills.
• Professional, reliable, and self-motivated.

Responsibilities

• Assist clients with general questions, planning support, and coordination of booking details.
• Provide excellent customer service through email, phone, and messaging.
• Support clients with organizing trip preferences, dates, and experience options.
• Help gather information for itineraries, reservations, and service selections.
• Maintain accurate client and booking notes within our systems.
• Communicate professionally to ensure a smooth, positive travel-related experience.
• Stay informed about destinations, suppliers, and service offerings.
• Support follow-up, confirmations, and administrative tasks.
• Work collaboratively with the team to ensure client satisfaction.

Skills

Strong communication

Customer service

Remote work

Organized

Job description

Network Travel Careers is seeking a detail-oriented Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This remote role offers flexible hours and an opportunity to help create smooth travel experiences.

Ideal candidates enjoy helping others, communicate well, and thrive in a flexible, service-focused environment. Training is provided, and a collaborative team supports your growth.