Remote Travel Claims Specialist II

Aon plc; New York (NY); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k) contributions

Medical, dental & vision insurance

Paid time off & holidays

Wellbeing days

Job summary

Aon is hiring a Claims Specialist II to support the Travel Practice within Aon Affinity. The role involves reviewing and servicing claims, examining submissions for coverage, and making timely determinations based on policy provisions.

The position emphasizes clear written and verbal communication with clients and a strong attention to detail. The role includes a 4-week virtual training program followed by a hybrid or 100% remote schedule, reflecting the firm's flexible working approach and

Qualifications

• Claims adjudication experience.
• Clear and professional written and verbal communication.
• Detail oriented with the ability to manage time effectively.
• Ability to make decisions utilizing certificate of insurance and adjudication procedures.
• Prompt and courteous call handling of call transfers to provide claims issue resolution.

Responsibilities

• Review and service claims in accordance with plan provisions.
• Examine claim submissions and documentation to confirm coverage and assess claims.
• Review medical records, itineraries and other documentation to make determinations.
• Proactively resolve claims within established standards.
• Communicate effectively with customers through verbal and written communication.

Skills

Claims adjudication

Communication

Detail oriented

Time management

Decision making

Education

College education or equivalent

Job description

Aon is hiring a Claims Specialist II to support the Travel Practice within Aon Affinity. The role involves reviewing and servicing claims, examining submissions for coverage, and making timely determinations based on policy provisions.

The position emphasizes clear written and verbal communication with clients and a strong attention to detail. The role includes a 4-week virtual training program followed by a hybrid or 100% remote schedule, reflecting the firm's flexible working approach and