Remote Travel Care & Itinerary Coordinator

Excitingtravelnow; Sioux Falls (SD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator in Sioux Falls, South Dakota, who will focus on delivering exceptional service and guiding clients through the travel planning process. This role involves responding to inquiries and providing professional support to travelers.

Ideal candidates will have strong customer service skills, attention to detail, and a background in sales support or administration. This position offers a flexible remote work environment and opportunities for advancement.

Qualifications

• Experience in customer service, sales support, or administration preferred.
• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Relationship-building

Detail-oriented

Comfortable working remotely

Learning new systems

Job description

Excitingtravelnow is seeking a Customer Care Coordinator in Sioux Falls, South Dakota, who will focus on delivering exceptional service and guiding clients through the travel planning process. This role involves responding to inquiries and providing professional support to travelers.

Ideal candidates will have strong customer service skills, attention to detail, and a background in sales support or administration. This position offers a flexible remote work environment and opportunities for advancement.