Remote Travel Booking & Client Support Specialist

Destinationknot; Atlanta (GA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible remote schedule

Comprehensive training

One-on-one guidance

Job summary

Destinationknot is seeking a Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role offers flexible scheduling and an opportunity to work independently while delivering excellent service.

You will assist with organizing bookings, communicating professionally, and maintaining client information across our systems. Training is provided to ensure success in a supportive, team-oriented environment.

Qualifications

• Strong customer service and communication skills.
• Organized and detail-oriented.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.
• No prior experience required—training provided.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections
• Provide customer support through email, phone, and messaging in a professional manner
• Help gather and maintain information needed for reservations and itinerary support
• Coordinate booking details and follow up with clients as needed
• Maintain accurate notes, client profiles, and documentation within our systems
• Respond promptly to client questions and provide helpful guidance
• Stay informed about available destinations, suppliers, and experience options
• Support administrative tasks related to planning and booking services
• Work collaboratively with the team to ensure a smooth and positive client experience

Skills

Customer service

Communication

Remote work

Scheduling

Attention to detail

Tools

Booking tools

Online systems

Job description

Destinationknot is seeking a Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role offers flexible scheduling and an opportunity to work independently while delivering excellent service.

You will assist with organizing bookings, communicating professionally, and maintaining client information across our systems. Training is provided to ensure success in a supportive, team-oriented environment.