Remote Travel Agent

Traveling with Michaila; Knoxville (TN); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Job summary

Traveling with Michaila is seeking a Remote Travel Agent based in Knoxville, Tennessee, to support clients throughout the entire travel booking process, from the initial inquiry through the completion of their trip. This role is suited to a service-oriented professional who enjoys planning travel, coordinating details, and helping clients feel confident in their travel arrangements.

This fully remote role requires strong communication, exceptional organization, and the ability to manage multiple

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time-management abilities.
• Ability to work remotely with minimal supervision.
• Experience with travel planning or hospitality preferred.
• Proficient with online booking tools and reservation systems.

Responsibilities

• Consult with clients to understand travel goals, budgets, and timelines.
• Research and recommend destinations, accommodations, and activities.
• Book and manage travel arrangements from start to finish.
• Prepare itineraries and provide travel documentation.
• Guide clients through booking process and address questions.
• Handle changes, cancellations, and rebookings as needed.
• Maintain accurate client records and follow up after trips.

Skills

Communication

Customer service

Organizational skills

Time management

Remote work

Independent work

Tools

Online booking tools

Reservation systems

Job description

We are seeking a Remote Travel Agent based in Knoxville, Tennessee, to support clients throughout the entire travel booking process, from the initial inquiry through the completion of their trip. This role is suited to a service-oriented professional who enjoys planning travel, coordinating details, and helping clients feel confident in their travel arrangements.Key ResponsibilitiesConsult with clients to understand their travel goals, preferences, budgets, and timelinesResearch and recommend destinations, accommodations, transportation, and activities that match client needsBook and manage travel arrangements from start to finish, including flights, lodging, tours, and related servicesPrepare clear itineraries and provide clients with accurate travel documentation and informationGuide clients through each stage of the booking process, answering questions and addressing concerns promptlyHandle changes, cancellations, and rebookings, and assist clients with any issues that arise before or during travelMaintain accurate client records and booking detailsFollow up with clients after their trips to ensure satisfaction and encourage future bookingsQualificationsStrong communication and customer service skills, with the ability to build positive client relationshipsExcellent organizational skills and close attention to detailAbility to manage multiple client bookings and deadlines simultaneouslyComfort using online booking tools, reservation systems, and standard communication platformsAbility to work independently and manage time effectively in a remote environmentA reliable internet connection and a suitable home workspacePrior experience in travel planning, hospitality, or customer service is beneficialWhat We OfferA fully remote working arrangement based in Knoxville, TennesseeThe opportunity to work directly with clients and manage the complete booking experienceA role within a travel-focused company dedicated to creating personalized travel experiences