Remote Transportation Insurance Account Manager

Insurance Office of America; Lompoc (CA); Remote; USD 88,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Career growth opportunities

Team support and culture

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage a book of business, ensuring retention and supporting new opportunities. The role supports daily admin, client service, renewals, and coverage analysis while coordinating a team and maintaining data accuracy.

The position favors an active P&C license with experience in commercial transportation/trucking, and may involve remote work across several states with on-site needs per policy.

Qualifications

• Active Property & Casualty license required; CIC or equivalent designation preferred.
• 3+ years of account management experience or 5+ years in the insurance industry.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational abilities.
• Proficiency in MS Office (Outlook, Word, Excel).
• High school diploma or equivalent.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues and ensuring accuracy.
• Lead daily activities of the account management team and monitor performance.
• Renewals, policy administration, billing, and coverage analysis.
• Maintain agency management systems and carrier/vendor platforms; ensure data accuracy.

Skills

Account management

Insurance brokerage knowledge

Customer service

Communication

Multitasking

Organizational skills

Analytical thinking

Education

CIC designation or equivalent

High School Diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage a book of business, ensuring retention and supporting new opportunities. The role supports daily admin, client service, renewals, and coverage analysis while coordinating a team and maintaining data accuracy.

The position favors an active P&C license with experience in commercial transportation/trucking, and may involve remote work across several states with on-site needs per policy.