Remote Toast POS Reviewer & Process Optimizer

Executive Staff Recruiters / ESR Healthcare; United States; Remote; USD 34,000 - 83,000; Full time

Job summary

Executive Staff Recruiters / ESR Healthcare seeks a remote Hospitality Worker (Toast POS User) for a contractor role. The candidate will analyze Toast POS workflows, create scenario-based guides reflecting real restaurant operations, and deliver reviews to identify improvements and troubleshoot pain points.

Preferred qualifications include current hospitality work with Toast POS, deep understanding of how POS interfaces with orders and payments, and excellent written and verbal communication.

Qualifications

• Hospitality professional with Toast POS experience.
• Ability to document processes clearly for non-technical audiences.
• Strong written and verbal communication skills.

Responsibilities

• Analyze and provide feedback on Toast POS workflows, including order entry, payment processing, and reporting features.
• Create scenario-based documentation and step-by-step guides reflecting real restaurant operations using Toast POS.
• Deliver comprehensive reviews of system functionalities, identifying opportunities for improvement and troubleshooting common pain points.
• Contribute detailed explanations of best practices for implementing, configuring, and optimizing Toast POS in a variety of restaurant settings.
• Annotate and evaluate authentic transaction data, menus, and order flows to enhance AI understanding of restaurant POS operations.
• Facilitate knowledge transfer by clearly articulating Toast POS concepts through both written and verbal communication.
• Participate in collaborative sessions to refine prompts, tasks, or datasets related to Toast POS and restaurant order management.

Skills

Toast POS knowledge

Hospitality workflow

Documentation skills

Effective communication

Training & mentoring

Restaurant concepts knowledge

Tools

Toast POS

Job description

Executive Staff Recruiters / ESR Healthcare seeks a remote Hospitality Worker (Toast POS User) for a contractor role. The candidate will analyze Toast POS workflows, create scenario-based guides reflecting real restaurant operations, and deliver reviews to identify improvements and troubleshoot pain points.

Preferred qualifications include current hospitality work with Toast POS, deep understanding of how POS interfaces with orders and payments, and excellent written and verbal communication.