Remote Telephonic Triage RN Pediatrics Practice

TriHealth; Anderson (OH); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

$5,000 Sign-on Bonus (if eligible)

Job summary

TriHealth Physician Practices - Glenway Pediatrics is seeking a Telephonic Triage Registered Nurse to provide nursing care via phone, triage patient needs, and guide disposition using approved protocols. The role emphasizes patient advocacy and effective communication across providers and family caregivers within TriHealth’s care system.

The position requires an Associate's Degree in Nursing, 2–3 years of clinical nursing, RN licensure, and BLS.

Qualifications

• Associate's Degree in Nursing is required.
• 2–3 years of clinical nursing experience is required.
• Acute care experience is preferred.
• Strong computer skills are required.
• Ability to type and talk at the same time is required.
• Knowledge and skills derived from nursing sciences are required.
• Registered Nurse licensure upon hire is required.
• Basic Life Support (BLS) upon hire is required.

Responsibilities

• Coaching and development: promote a positive work environment and recognize colleagues.
• Interdisciplinary collaboration: manage in-basket messages and ensure complete information.
• Operations management: maintain Ready mode and concise hand-offs using SBAR.
• Patient engagement: use AIDET+P and scripting to ensure a consistent patient experience.
• Quality/safety/satisfaction: triage via phone and EHR, provide patient education per guidelines.
• Relationship/culture: support collaborative care models and celebrate diversity.

Skills

Strong computer skills

Typing while talking

Multitasking ability

Education

Associate's Degree in Nursing

RN Licensure

Job description

TriHealth Physician Practices - Glenway Pediatrics is seeking a Telephonic Triage Registered Nurse to provide nursing care via phone, triage patient needs, and guide disposition using approved protocols. The role emphasizes patient advocacy and effective communication across providers and family caregivers within TriHealth’s care system.

The position requires an Associate's Degree in Nursing, 2–3 years of clinical nursing, RN licensure, and BLS.