Pediatric Tele-Triage RN - Remote/Hybrid

Hugh Chatham Health, Inc.; Charlotte (NC); Hybrid; USD 49,000 - 73,000; Full time

Job summary

Advocate Health in Charlotte, NC, is seeking a registered nurse for a full-time telephone triage role supporting pediatric patients. The position allows remote work or placement in a call center, with a requirement to reside within 1 hour of a center.

The role emphasizes triage assessment, care coordination, and patient education, with opportunities for shift-based pay and career growth in a large health system.

Qualifications

• 5 years of RN experience and pediatric experience preferred.
• Graduate from accredited school of nursing.
• BSN preferred.

Responsibilities

• Performs telephone triage with the pediatric population.
• Position can be remote or in one of our call centers, but must live within 1hr of a call center.
• Performs telephone triage with diverse patient population.
• Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
• Provides comprehensive nursing assessment in an untraditional nursing environment.
• Actively participates in team conferences and helps assess patient education needs.
• Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
• Notifies designated leadership of operational concerns.

Skills

RN experience

Pediatrics experience

Telephone triage

Education

Registered Nurse license

BSN preferred

Job description

Advocate Health in Charlotte, NC, is seeking a registered nurse for a full-time telephone triage role supporting pediatric patients. The position allows remote work or placement in a call center, with a requirement to reside within 1 hour of a center.

The role emphasizes triage assessment, care coordination, and patient education, with opportunities for shift-based pay and career growth in a large health system.