Remote Telephonic Care Coordinator (VA)

Texas Health Institute; Richmond, Northern (VA, KY); Hybrid; USD 33,000 - 59,000; Full time

Job summary

UnitedHealthcare is seeking a Telephonic Care Coordinator to support enrollees in achieving self-sufficiency through telephonic assessments and care coordination. The role emphasizes disease management, advocacy, and collaboration with the Interdisciplinary Care Team to ensure safe, effective plans.

Responsibilities include coordinating services, managing care plans, and communicating with members and PCPs.

Qualifications

• 2+ years of experience in case management or related health services.
• 1+ years of experience with individuals with complex medical or behavioral needs.
• 1+ years of using Microsoft Word, Excel, Outlook and Internet.

Responsibilities

• Engage members and families telephonically to coordinate services and resources.
• Deliver person-centered, holistic care planning and ongoing assessments.
• Coordinate care with PCPs and other providers to meet treatment needs.
• Document cases in a timely electronic health record and advocate for members.

Skills

Case management experience

Microsoft Word/Excel/Outlook

Telephonic / remote communication

Education

LPN or Bachelor's in Social Work/Public Health/related health field

Job description

UnitedHealthcare is seeking a Telephonic Care Coordinator to support enrollees in achieving self-sufficiency through telephonic assessments and care coordination. The role emphasizes disease management, advocacy, and collaboration with the Interdisciplinary Care Team to ensure safe, effective plans.

Responsibilities include coordinating services, managing care plans, and communicating with members and PCPs.