Remote VA Care Coordinator: Chronic Conditions & Support

ISHE; Richmond, Northern (VA, KY); Hybrid; USD 68,770,000 - 123,213,000; Full time

Job summary

UnitedHealthcare is seeking a Care Coordinator to manage a panel of intellectually disabled/developmentally delayed members, coordinating medical, behavioral and social needs from a Virginia base. The role includes telephonic needs assessments, care-planning, and advocacy within a remote-friendly environment.

Requirements include a bachelor's degree in health or human services and 1+ year experience with MS Office and ID/DD populations.

Qualifications

• Bachelor's degree in health or human services.
• 1+ years of experience with MS Office, including Word, Excel, and Outlook.
• 1+ year of experience working with members who have intellectual disabilities, and developmental delays.
• Reside in Virginia.

Responsibilities

• Engage members telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
• Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
• Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission
• Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

Skills

MS Office proficiency

Experience with ID/DD

Excellent communication

Education

Bachelor's degree in health or human services

Tools

MS Office

Job description

UnitedHealthcare is seeking a Care Coordinator to manage a panel of intellectually disabled/developmentally delayed members, coordinating medical, behavioral and social needs from a Virginia base. The role includes telephonic needs assessments, care-planning, and advocacy within a remote-friendly environment.

Requirements include a bachelor's degree in health or human services and 1+ year experience with MS Office and ID/DD populations.