Remote Telephonic Care Coordinator

LeadingAge Virginia; Richmond, Northern (VA, KY); Hybrid; USD 33,000 - 59,000; Full time

Job summary

UnitedHealthcare is seeking a Telephonic Care Coordinator to assess and plan for a group of patients, coordinating care at home or in community settings. The role emphasizes disease management, self-sufficiency, and advocacy under RN/MD supervision.

Remote work flexibility is available for Virginia residents, with a focus on engaging members and coordinating services to promote health and independence.

Qualifications

• 2+ years of experience in case management or related settings.

Responsibilities

• Engage members/families telephonically to coordinate services and resources.
• Create, review and revise care plans with a holistic, person-centered approach.
• Identify early risk factors and document assessments in electronic files.
• Collaborate with PCPs to deliver required services.
• Serve as primary contact for Members and ICT within the care team.

Skills

Case management experience

Interpersonal communication

Health care coordination

Data documentation

Education

LPN or Bachelor's Degree in Social Work, Public Health or related health field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Internet

Job description

UnitedHealthcare is seeking a Telephonic Care Coordinator to assess and plan for a group of patients, coordinating care at home or in community settings. The role emphasizes disease management, self-sufficiency, and advocacy under RN/MD supervision.

Remote work flexibility is available for Virginia residents, with a focus on engaging members and coordinating services to promote health and independence.