Remote Telehealth Medical Assistant — Compassionate Care

PPGNHAIK; Beaverton (OR); Remote; USD 30,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

Disability insurance

Life insurance

Job summary

Planned Parenthood Great Northwest, Hawai'i, Alaska, Indiana, Kentucky is seeking a Telehealth Medical Assistant to support patients through their telehealth care journey. You will coordinate care, educate patients, and collaborate with clinicians to deliver timely, compassionate care in a virtual setting.

This role emphasizes patient-centered care, trauma-informed interactions, and adherence to privacy standards while helping optimize telehealth operations and provider schedules.

Qualifications

• High school diploma or equivalent.
• Current MA-C credential.
• 1–2 years experience in medical/healthcare setting.
• Strong customer service and communication skills.

Responsibilities

• Respond to patient inquiries and coordinate services with appropriate team members.
• Deliver nonjudgmental, trauma-informed, patient-centered care in every interaction.
• Provide accurate reproductive and sexual health education and connect patients with resources.
• Explain services, funding options, and insurance coverage.
• Ensure HIPAA compliance and maintain patient privacy.

Skills

Patient coordination

Trauma-informed care

Customer service

Telehealth proficiency

Education

MA-C credential

1–2 years healthcare experience

Tools

EHR systems

Job description

Planned Parenthood Great Northwest, Hawai'i, Alaska, Indiana, Kentucky is seeking a Telehealth Medical Assistant to support patients through their telehealth care journey. You will coordinate care, educate patients, and collaborate with clinicians to deliver timely, compassionate care in a virtual setting.

This role emphasizes patient-centered care, trauma-informed interactions, and adherence to privacy standards while helping optimize telehealth operations and provider schedules.