Compassionate Medical Assistant — Reproductive Health

Planned Parenthood Great Northwest, Hawai'i, Alaska, Indiana, Kentucky; Lafayette (IN); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Medical, dental & vision plans

Retirement plan

Paid time off

Short and long-term disability andLife

Job summary

Planned Parenthood Great Northwest, Hawai‘i, Alaska, Indiana, Kentucky seeks a Medical Assistant to support patients through clinical and administrative duties in a fast-paced health center in Lafayette, IN.

You will provide clinical support, patient education, and coordination of care, while maintaining HIPAA compliance and delivering compassionate, nonjudgmental care. This role emphasizes teamwork and ongoing professional development.

Qualifications

• High school diploma or GED required.
• Current Medical Assistant certification or 1 year MA experience.
• Strong communication, organization, and customer service skills.
• Ability to work in a fast-paced healthcare environment.
• Preferred: 2+ years in healthcare/outpatient setting.
• Experience with EHR systems is a plus.
• Bilingual skills are a plus.

Responsibilities

• Provide compassionate, patient-centered care for reproductive and sexual health services.
• Respond to patient questions and coordinate services and referrals.
• Educate patients on birth control methods and reproductive health services.
• Provide educational materials, informed consent documentation, and referrals.
• Support patients during visits to ensure they feel informed and respected.
• Prepare and maintain exam rooms for visits and procedures.
• Collect and document patient information, including vitals and histories.
• Perform clinical duties including intake, rooming, injections, and lab testing.
• Collect, process, and document laboratory specimens per requirements.
• Assist providers during procedures (abortion care, vasectomies, colposcopies, LEEP, STI testing).
• Coordinate patient referrals and follow-up care.
• Maintain patient records in electronic systems.
• Support efficient patient flow and communication with staff.
• Maintain HIPAA, OSHA, CLIA, and affiliate policies compliance.
• Ensure a safe, clean, and organized clinical environment.
• Participate in staff meetings and ongoing professional development.

Skills

Communication

Organization

Customer service

Education

High school diploma or GED

CMA/RMA/CCMA/NCMA certification or 1 year MA experience

Tools

Electronic Health Record (EHR) systems

Job description

Planned Parenthood Great Northwest, Hawai‘i, Alaska, Indiana, Kentucky seeks a Medical Assistant to support patients through clinical and administrative duties in a fast-paced health center in Lafayette, IN.

You will provide clinical support, patient education, and coordination of care, while maintaining HIPAA compliance and delivering compassionate, nonjudgmental care. This role emphasizes teamwork and ongoing professional development.