Remote Technology Specialist – Strategic Accounts

John Deere; Moline (IL); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Healthcare benefits

401K and retirement plans

Tuition assistance

Employee assistance programs

Discount programs

Job summary

John Deere seeks a Technology Specialist for the Strategic Accounts Group to lead onboarding and implementation of the Operations Center, ensuring connectivity and data integration for SAG customers. You will train and coach customers and SAG teammates, driving adoption of tools and workflows including ProService.

The role partners with other Deere functions to deliver required changes, identify efficiency gains, and represent the voice of the customer in ISG. Remote work is available.

Qualifications

• Bachelor's degree or equivalent related work experience.
• Experience in onboarding, training, or consulting customers.
• Willingness to travel up to 50%.

Responsibilities

• Lead onboarding and implementation of John Deere Operations Center with proper setup and data integration.
• Provide training, coaching, and ongoing support to customers and SAG team members.
• Coordinate with Deere functions to enable system changes for SAG customers.
• Advise customers to improve efficiency through connected tech solutions.
• Monitor adoption and resolve issues to drive utilization.
• Advocate for customer needs within ISG and suggest product improvements.

Skills

Digital construction tech

Customer onboarding

Training & coaching

Technical support

Strong communication

Travel up to 50%

Education

Bachelor's Degree in Engineering/Technology or related field

Tools

John Deere Operations Center

JDLink

Precision Construction

Job description

John Deere seeks a Technology Specialist for the Strategic Accounts Group to lead onboarding and implementation of the Operations Center, ensuring connectivity and data integration for SAG customers. You will train and coach customers and SAG teammates, driving adoption of tools and workflows including ProService.

The role partners with other Deere functions to deliver required changes, identify efficiency gains, and represent the voice of the customer in ISG. Remote work is available.