Remote Technical Writer – SATCOM & Systems Documentation

Fairwinds Technologies, LLC; Aberdeen (MD); Remote; USD 65,000 - 105,000; Full time

Job summary

Fairwinds Technologies, LLC is seeking a Remote Technical Writer to support a NATO SATCOM modernization program. The role covers creating, editing, and managing technical, engineering, logistics, cybersecurity, and program documentation throughout the lifecycle.

You will collaborate with engineering, logistics, training, cybersecurity, and program teams to develop accurate, customer-ready documentation for deployment, operation, maintenance, testing, and sustainment activities.

Qualifications

• Associate degree or equivalent military/defense-industry technical writing experience may be considered in lieu of formal education.
• Minimum of 8 years of professional technical writing experience.
• Experience supporting defense, aerospace, SATCOM, telecommunications, engineering, logistics, sustainment, or government programs.
• Experience producing complex technical and engineering documentation.
• Experience working with engineers, technical subject matter experts, and multidisciplinary project teams.
• Experience supporting documentation through review, approval, publication, and configuration-control processes.
• Experience managing document repositories and version-controlled documentation environments.

Responsibilities

• Develop, edit, maintain, and publish technical manuals, operation manuals, maintenance manuals, installation guides, deployment instructions, training materials, engineering documentation, and product support documentation.
• Create and maintain technical publications supporting system operation, troubleshooting, preventive and corrective maintenance, fault isolation, software updates, and hardware replacement activities.
• Develop and manage Interactive Electronic Technical Publications (IETP) utilizing Markdown-based publishing tools and approved customer delivery platforms.
• Produce formal contract deliverables including project management plans, quality assurance plans, configuration management plans, integrated product support plans, status reports, acceptance reports, and sustainment documentation.
• Collaborate with engineering teams to create and maintain requirements traceability matrices, system architecture documentation, interface descriptions, compliance documentation, and design review materials.
• Develop integrated product support documentation including reliability reports, FMECA documentation, provisioning data, obsolescence reporting, and PHST documentation.
• Support development of training plans, instructor guides, student guides, lesson plans, training presentations, examinations, and knowledge transfer materials.
• Develop and maintain cybersecurity documentation, including incident management plans, operating procedures, accreditation packages, security testing documentation, and compliance reports.
• Support document review, approval, revision control, baseline management, and engineering change activities.
• Conduct quality reviews to ensure technical accuracy, consistency, formatting compliance, and customer acceptance readiness.
• Manage document repositories, document classification, revision histories, publishing workflows, and deliverable schedules.
• Work directly with subject matter experts, engineers, logisticians, trainers, and customer representatives to ensure documentation accuracy and completeness.

Education

Associate's degree in Technical Communication, English, Journalism, Communications, Engineering, Information Systems, Computer Science, or a related discipline

Job description

Fairwinds Technologies, LLC is seeking a Remote Technical Writer to support a NATO SATCOM modernization program. The role covers creating, editing, and managing technical, engineering, logistics, cybersecurity, and program documentation throughout the lifecycle.

You will collaborate with engineering, logistics, training, cybersecurity, and program teams to develop accurate, customer-ready documentation for deployment, operation, maintenance, testing, and sustainment activities.