Remote Technical Support Engineer: Deliverability & DNS
MinutePay Inc.
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Job summary
MinutePay Inc. is seeking a technical customer support specialist to own support for QuickMail and Mailflow, handling the full lifecycle from triage to resolution in a fully remote, timezone-spread team.
You will partner with engineering, refine support processes, and guide customers through deliverability, DNS, and campaign setup issues, documenting findings and contributing to product improvements. This role emphasizes autonomy and clear communication in a fast-paced, customer-centric
Job description
MinutePay Inc. is seeking a technical customer support specialist to own support for QuickMail and Mailflow, handling the full lifecycle from triage to resolution in a fully remote, timezone-spread team.
You will partner with engineering, refine support processes, and guide customers through deliverability, DNS, and campaign setup issues, documenting findings and contributing to product improvements. This role emphasizes autonomy and clear communication in a fast-paced, customer-centric
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