Remote Technical Product Owner: ERP/CRM Migration

Concord USA; Minnesota; On-site; USD 76,000 - 103,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Flexible spending accounts

Disability insurance

Life insurance

Employee assistance program

Job summary

Concord USA is seeking a seasoned Technical Product Owner to lead requirements gathering and process documentation for a large ERP/CRM migration. You will map current-state workflows across quoting, contracting, pricing, invoicing, and billing and translate them into clear artifacts for RFPs and vendor selection.

You will partner with GTM, Finance, and IT stakeholders to ensure accurate cross-functional alignment and maintain documentation as requirements evolve through the vendor selection

Qualifications

• 7+ years as a Technical Product Owner, Product Analyst, or Business Analyst on ERP/CRM migrations or implementations.
• Experience gathering requirements and producing process-flow artifacts for cross-functional stakeholders.
• Experience with CRM and ERP platforms.

Responsibilities

• Lead requirements-gathering sessions with GTM, Finance, and internal technical stakeholders.
• Document end-to-end process flows across quoting, contracting, pricing, invoicing, and billing.
• Translate business requirements into structured artifacts for RFP development and vendor evaluation.
• Identify gaps, redundancies, and pain points in existing CRM/ERP workflows.
• Partner with technical teams to map current-state processes to future-state system capabilities.
• Support deliverables and prepare documentation.
• Facilitate cross-functional alignment on process definitions.
• Maintain and iterate on process documentation as requirements evolve through vendor selection.

Skills

Requirements gathering

ERP/CRM migration

Process documentation

Cross-functional collaboration

CRM/ERP platforms

Job description

Concord USA is seeking a seasoned Technical Product Owner to lead requirements gathering and process documentation for a large ERP/CRM migration. You will map current-state workflows across quoting, contracting, pricing, invoicing, and billing and translate them into clear artifacts for RFPs and vendor selection.

You will partner with GTM, Finance, and IT stakeholders to ensure accurate cross-functional alignment and maintain documentation as requirements evolve through the vendor selection