Remote Technical Editor & Document Specialist (Part-Time)

Serco; San Juan (PR); Remote; USD 34,000 - 55,000; Part time

Job summary

Serco is seeking a part-time on-call Technical Editor & Document Support Specialist to provide flexible editing, formatting, and document production support for client-facing technical and operational documents. The role collaborates with program management, operations, quality, and technical teams to ensure accuracy and alignment with contractual requirements.

The ideal candidate has experience editing complex documents, coordinating reviews, and managing document versions in a deadline-driven

Qualifications

• Authorization to work in the United States.
• Ability to obtain and/or maintain a public trust.
• Bachelor's degree in English, Communications, Technical Writing, Business Administration, Public Administration, or a related field, plus relevant experience.
• Demonstrated experience reviewing and editing client-facing deliverables.
• Proficiency in Microsoft Word, including Track Changes, comments, styles, templates, automatic numbering, tables of contents, cross-references, and section formatting.
• Working knowledge of PowerPoint and Teams.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Strong written and verbal communication skills.

Responsibilities

• Perform technical, substantive, and editorial reviews of client documents.
• Ensure documents comply with approved templates, formatting standards, and style requirements.
• Improve clarity, consistency, grammar, readability, and document flow while preserving meaning.
• Coordinate technical questions with authors and subject matter experts.
• Maintain a consistent tone and terminology across documents.
• Check acronyms, references, hyperlinks, tables, figures, and numbering for accuracy and consistency.
• Support document authors from initial drafting through final submission.
• Coordinate reviews using tracked changes and comments, resolve feedback with authors, and incorporate updates.
• Review documents against contractual requirements, quality standards, and approval checklists; flag gaps for resolution.

Skills

Editing

Attention to detail

Communication

Time management

Organization

Education

Bachelor's degree

Tools

Microsoft Word

Track Changes

PowerPoint

Teams

SharePoint

Confluence

Box

AI tools

Job description

Serco is seeking a part-time on-call Technical Editor & Document Support Specialist to provide flexible editing, formatting, and document production support for client-facing technical and operational documents. The role collaborates with program management, operations, quality, and technical teams to ensure accuracy and alignment with contractual requirements.

The ideal candidate has experience editing complex documents, coordinating reviews, and managing document versions in a deadline-driven