Remote Tech Services Engineer - Midstream & Downstream

Univar Solutions; New York (NY); Remote; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Univar Solutions is seeking a technical field support professional to work remotely in the United States, supporting midstream and downstream oil & gas customers. You will engage with sales teams, suppliers, and customers to identify operational challenges and propose actionable, value-driven solutions.

The role emphasizes troubleshooting, site visits, and delivering training, with regular travel to customer sites and a focus on building strong relationships and market intelligence.

Qualifikationen

• Bachelor's degree in Engineering, Chemistry, or a related technical field.
• 3-5 years of experience in technical sales, field service, field engineering, process engineering, or industrial operations.
• Experience supporting customers in midstream or downstream oil & gas, refining, petrochemical, terminal, or pipeline operations.
• Strong troubleshooting, technical problem-solving, and customer-facing skills.
• Ability to develop and present technical solutions to multiple levels within customer organizations.
• Strong communication, organizational, and project management skills.
• Proficiency with CRM systems and Microsoft Office applications.
• Ability to travel regularly to customer sites within the assigned territory.

Aufgaben

• Serve as the technical resource for customers, sales teams, and supplier partners.
• Conduct site visits to evaluate customer operations and identify opportunities for improvement.
• Provide troubleshooting, root cause analysis, and technical recommendations for customer applications.
• Support product implementation, startup activities, and ongoing program optimization.
• Develop technical proposals, application solutions, and customer presentations.
• Conduct joint customer visits with sales and supplier representatives.
• Deliver product and industry training for customers and internal teams.
• Identify new business opportunities through customer engagement and market analysis.
• Collaborate with suppliers on product development, technical support, and new product launches.
• Participate in industry events, trade shows, and technical meetings.
• Maintain customer activity, opportunity tracking, and market intelligence reporting.

Kenntnisse

Technical sales

Field service

Field engineering

Process engineering

Industrial operations

Ausbildung

Bachelor's degree in Engineering or Chemistry

Tools

CRM

MS Office

Jobbeschreibung

Univar Solutions is seeking a technical field support professional to work remotely in the United States, supporting midstream and downstream oil & gas customers. You will engage with sales teams, suppliers, and customers to identify operational challenges and propose actionable, value-driven solutions.

The role emphasizes troubleshooting, site visits, and delivering training, with regular travel to customer sites and a focus on building strong relationships and market intelligence.