Remote Team Manager - Liability Claims Leader

Crawford & Company; New Orleans (LA); Remote; USD 90.000 - 125.000; Vollzeit

Benefits dieser Stelle

Great work from home opportunity

Benefits supporting wellness

Referral bonus program

Employee discounts access

Zusammenfassung

Crawford & Company is seeking a Team Manager - Liability to lead a high-performing claims team and drive timely disposition of liability claims in accordance with guidelines.

Role requires a Bachelor1s degree and 5+ years as a claim examiner, with strong communication, analytical, and negotiation skills. Remote work option available; leadership and risk-management experience is valued.

Qualifikationen

• Five or more years of progressive experience as a Claim Examiner.
• Proven leadership experience in claims management.
• Experience supervising and developing claims teams.
• Excellent verbal and written communication skills.
• Analytical ability and good mathematical aptitude.
• Good organizational and interpersonal skills.
• Ability to effectively manage, supervise, and develop employees.
• Thorough knowledge of services delivered by the branch.
• In-depth knowledge of insurance coverages, practices and negotiating skills.
• Familiarity with legal, medical and technical disciplines.
• Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU).
• Where applicable, has passed state licensing requirements for lines of insurance handled.
• Settlement authority: as noted in guidelines.

Aufgaben

• Supervise the investigation, management, and disposition of Liability claims within guidelines.
• Assist the VP/Assistant VP of Claims in managing the Service Center.
• Establish performance standards and conduct appraisals; administer corrective action as needed.
• Review and assign losses to examiners; balance workloads per staffing models.
• Coach staff on investigations, reserves, and settlement techniques; ensure compliance.
• Keep leadership informed of activities and problems; escalate as needed.
• Organize workflows in claim systems and train staff on usage.
• Attend and prepare staff for claim reviews with clients, carriers, brokers.

Kenntnisse

Leadership experience

Liability claims

Team leadership

Communication skills

Analytical ability

Math aptitude

Organizational skills

Interpersonal skills

Employee development

Insurance knowledge

Negotiation skills

Licensing knowledge

Ausbildung

Bachelor1s degree

Jobbeschreibung

Crawford & Company is seeking a Team Manager - Liability to lead a high-performing claims team and drive timely disposition of liability claims in accordance with guidelines.

Role requires a Bachelor1s degree and 5+ years as a claim examiner, with strong communication, analytical, and negotiation skills. Remote work option available; leadership and risk-management experience is valued.