Remote Tax Specialist - Tax Return Expert & Client Support

Intuit, Inc.; Newark (OH); Remote; USD 26,000 - 34,000; Full time

Job summary

Intuit, Inc. is seeking a tax professional for a remote, customer-facing role helping TurboTax customers complete their returns with expert guidance. You will use our video tools to assist on federal and state returns, provide tax explanations in plain language, and ensure accurate preparation and signatures.

The role requires 2+ years of tax prep experience, active PTIN, and strong communication skills. A bilingual English/Spanish ability is a plus, and you must reside in the United States.

Qualifications

• 2+ years of federal and state personal tax return prep experience for at least 30 clients per season.
• Active PTIN and state licenses or ability to obtain.
• Knowledge of Circular 230.
• Willing to work at least 20 hours per week.
• Proficient with technology and video communication tools.

Responsibilities

• Provide tax advice, full service return preparation and signature via virtual calls.
• Explain tax terms and guide customers in plain language.
• Document interactions and maintain KPI progress.
• Participate in training and comply with security requirements.

Skills

Tax prep experience

Excellent communication

Bilingual EN/ES (plus)

Customer service mindset

Remote work readiness

Tools

Commercial tax software

Job description

Intuit, Inc. is seeking a tax professional for a remote, customer-facing role helping TurboTax customers complete their returns with expert guidance. You will use our video tools to assist on federal and state returns, provide tax explanations in plain language, and ensure accurate preparation and signatures.

The role requires 2+ years of tax prep experience, active PTIN, and strong communication skills. A bilingual English/Spanish ability is a plus, and you must reside in the United States.