Remote Tax Advisor & TurboTax Expert

Intuit, Inc.; Peoria (IL); A distancia; USD 29.000 - 37.000; Jornada completa

Descripción de la vacante

Intuit, Inc. seeks a motivated tax professional for a fully remote role supporting TurboTax customers. You will guide customers through federal and state returns, provide tax explanations, and perform full-service return preparation via video interactions.

The role requires 2+ years of tax prep experience, an active PTIN, and the ability to work 20+ hours weekly. English/Spanish bilingual skills are a plus; must reside in the United States and have reliable internet.

Formación

• 2+ years of recent federal and state tax return preparation.
• Active PTIN required.
• Ability to work 20+ hours per week.
• Bilingual English/Spanish a plus.
• Must reside in the United States.
• Proficient with tax software and online research.

Responsabilidades

• This is a virtual, customer-facing role; you will interact with customers using video software.
• Help TurboTax customers with tax advice, full service return preparation and tax calculations.
• Create high quality customer interactions and document conversations.
• Work toward KPI metrics and participate in training and pilots as needed.

Conocimientos

Tax preparation

Customer service

Bilingual English/Spanish

Herramientas

Smartlook

Descripción del empleo

Intuit, Inc. seeks a motivated tax professional for a fully remote role supporting TurboTax customers. You will guide customers through federal and state returns, provide tax explanations, and perform full-service return preparation via video interactions.

The role requires 2+ years of tax prep experience, an active PTIN, and the ability to work 20+ hours weekly. English/Spanish bilingual skills are a plus; must reside in the United States and have reliable internet.