Remote Tax Specialist & Advisor (1040 Expert)

Intuit, Inc.; Wichita (KS); Remote; USD 26,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a remote tax professional with experience in federal and state returns to assist TurboTax customers. You will guide clients through complex tax questions, perform full service return preparation, and explain tax terms in plain language.

The role emphasizes strong communication, empathy, and the ability to work independently in a fast-paced, virtual environment. A valid PTIN and residency in the United States are required, with at least 20 hours per week available.

Qualifications

• 2+ years of federal and state tax return preparation experience.
• Active PTIN and ability to obtain state licenses.
• Strong communication and problem-solving abilities.
• Willingness to work a minimum of 20 hours per week.
• Must reside in the United States.

Responsibilities

• Interact with customers via video and audio tools in a professional, friendly manner.
• Provide tax advice and full service return preparation.
• Document customer interactions and maintain records.
• Meet KPIs and participate in trainings and validations.

Skills

Tax preparation

Customer service

Communication skills

Bilingual English/Spanish

Tools

Smartlook

Job description

Intuit, Inc. is seeking a remote tax professional with experience in federal and state returns to assist TurboTax customers. You will guide clients through complex tax questions, perform full service return preparation, and explain tax terms in plain language.

The role emphasizes strong communication, empathy, and the ability to work independently in a fast-paced, virtual environment. A valid PTIN and residency in the United States are required, with at least 20 hours per week available.