Remote Tax Pro & Virtual Support Specialist

Intuit, Inc.; Henderson (NV); Remote; USD 26,000 - 39,000; Full time

Job summary

Intuit, Inc. in the United States is seeking a tax professional for a virtual, customer-facing role focused on TurboTax services. You will guide customers through their tax returns with clear explanations and expert tax advice, ensuring accurate, timely completion and e-signature of returns.

Join a team that emphasizes customer delight, uses modern video tools, and adheres to regulatory standards. The role requires 2+ years of experience, PTIN, and the ability to work at least 20 hours per week

Qualifications

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
• Active Preparer Tax Identification Number (PTIN) and working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week and have a dedicated internet connection.

Responsibilities

• Virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and handle product inquiries.
• Document customer interactions and strive to meet KPI metrics and Big Bet Goals.
• Complete required training and participate in pilots or validations as needed.

Skills

Tax preparation

Customer service

Communication skills

Technical proficiency

Tools

Smartlook

Job description

Intuit, Inc. in the United States is seeking a tax professional for a virtual, customer-facing role focused on TurboTax services. You will guide customers through their tax returns with clear explanations and expert tax advice, ensuring accurate, timely completion and e-signature of returns.

Join a team that emphasizes customer delight, uses modern video tools, and adheres to regulatory standards. The role requires 2+ years of experience, PTIN, and the ability to work at least 20 hours per week