Remote Tax Pro — TurboTax Support Specialist

Intuit, Inc.; Fort Mill (SC); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Cash bonus eligibility

Equity rewards

Comprehensive benefits

Job summary

Intuit, Inc. is seeking a tax professional to assist customers using TurboTax products. You will provide expert guidance, tax preparation, and explanations of technical terms to help customers prosper.

This is a virtual, customer-facing role focusing on tax advice, full-service return prep, product inquiries, and clear documentation of interactions, with training and KPI-driven goals.

Qualifications

• 2+ years of federal and state 1040 tax return prep experience for 30+ clients per season.
• Must possess or obtain state licenses/certificates and a valid PTIN.
• Knowledge of Circular 230 and tax regulations.
• Willing to work a minimum of 20 hours per week.

Responsibilities

• Virtual, customer-facing role using video software to assist Tax customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and meet KPI metrics.
• Participate in training, compliance, and development programs.

Skills

Tax preparation experience

PTIN knowledge

Circular 230 knowledge

Bilingual English/Spanish

Education

PTIN credential

State licenses / certificates

Job description

Intuit, Inc. is seeking a tax professional to assist customers using TurboTax products. You will provide expert guidance, tax preparation, and explanations of technical terms to help customers prosper.

This is a virtual, customer-facing role focusing on tax advice, full-service return prep, product inquiries, and clear documentation of interactions, with training and KPI-driven goals.